Building successful communities of practice within organisations

Communities of practice are vital for any organisation that employs people with specialist skills and capabilities. They support professional development, help to break down silos, support knowledge sharing, lead to creating better practices, scale approaches and result in happier staff. To make them successful they take the right approach and the right support.

Emily has extensive experience in helping organisations set up and grow successful communities of practice, using the Tacit Community of practice maturity model.

She has worked with communities of practice within organisations including:

  • Government Digital Service (GDS)
  • Department for Work and Pensions (DWP)
  • Department for Environment, Food and Rural Affairs (Defra)
  • HM Land Registry
  • Transport for Greater Manchester
  • Intercorp (Peru)
  • The BBC
  • co-op digital

She also published the book Building Successful Communities of practice, which is used by many as a guide.

Community of practice consulting includes:

  • setting up new communities of practice
  • organisational structures that support communities of practice
  • developing existing communities of practice
  • coaching community leads
  • selling the benefits of communties of practice
  • community forming / supercharging workshops

“I really liked the maturity framework it has been very useful to measure the current state of the community. It has also helped me build a plan for improving the maturity of the community, by providing some of the softer elements as well as the tangible elements which need to be addressed. It was good to get an outward perspective on the maturity of the community, as sometimes working closely on these things on a daily basis you sometimes start to be inward-looking and blinkered to new ideas so this was refreshing.”

Workshop Participant at Department for Work and Pensions (DWP)

Get in touch

If you would like to discuss how communities of practice can support your organisation, please get in touch.

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